- Includes repairs
- Response in 24 Hours
It includes: - Hardware Warranty Coverage includes normal wear
and tear, breakage, software updates, (as allowed by
manufacturer) defects, and other issues that may arise during
normal use. Force majeure, neglect, and misuse are not covered
under this warranty.). - Software Updates, fixes and critical patch
updates. - 9am-5pm Unlimited Technical Assistance by Phone and
Email. Initial Response: < 24 hours, Workaround for Issue: 4
business days after initial response, Full Resolution of Issue: 7
business days after Initial Response