Neato Botvac Connected Robot Vacuum Cleaner

This is my second NEATO. I had the first generation when I got a dog several years ago. That model was very useful, it did a great job of keeping the apartment clean and more or less devoid of pet hair. I had few problems with it, although it would get stuck from time to time or die on its way back to base. It would also get "confused" occasionally requiring human intervention to redirect its path. Overall, I was very satisfied with that unit. This thing is on a whole other level. It's run my 1500 sq. ft. house about twenty times. It has NEVER gotten itself stuck, nor has it failed to make it back to base for charging. I followed it around like an overprotective mother during its first few runs thinking it might take a dive down the stairs or get stuck under my coffee table or bar stools. I was also worried about it getting hung up on my bathroom on the mats. It handles all of these obstacles flawlessly. I travel a lot for work, and the sheer novelty of activating it to clean my floors from 2000 miles away makes it worth the money. When I got it and fired it up, it was able to clean about 1/2 to 3/4 of the house on one charge. After the fourth run, it was doing 90% of the house before needing to charge. I'm not sure if it "learns" to be more efficient or this is just a fluke. As far as it being a solid vacuum...I am kind of a clean freak, and have a nice upright vacuum I run once a week when I'm home. This thing consistently pulls up tons of dust. I was kind of disgusted on the first few runs just how much it collects, considering my borderline OCD level of cleanliness. I shopped around for this thing pretty thoroughly. Best Buy will sell it at the same price, then charge you tax, plus $99 for a four year warranty. Robot Shop charges you $699 out the door with a complimentary 5 year warranty. I could not find this value matched anywhere else.

I received my order on time. Very satisfied with my new Neato Connected

Excellent customer support and a quality product.

I did not try other robotic vacuums, but to be my first, I'm impressed! The set-up has been incredibly easy in that you're just tying the vacuum on your phone via the Neato app. From the app you can control almost every aspect of the vacuum cleaner. I have an iPhone and the application is very simple to use. I should mention that you can use the vacuum without the app, but the app is very convenient. As for performance, the vacuum cleaner does a good job in general, vacuuming our first floor without leaving crumbs on the floor. We have a 2 year old and we try to clean as much as possible. We have programmed the vacuum cleaner to suck every night and it has worked well in recent weeks. It cleans the edges and corners pretty well! You have to make sure that the cords and clothes are off the ground or the Neato will try to suck it up. It's not as quiet as a whisper, but it's probably as noisy as a normal vacuum. There are 2 modes, one called eco and the other called Turbo. The Turbo mode is very noisy and is as loud as a regular vacuum. I have enelvé 1 star, because it "wedges" sometimes in random places and it must be corrected. There have also been a few times that the Neato has not been able to find its basic charging base. Just put it back on the charging base. The package comes with the Neato vacuum cleaner, the charging base, 1 additional filter, 1 extra roll, the magnetic tape (so that the vacuum cleaner does not go into certain areas / parts) and a cleaning tool. Overall, I would recommend this vacuum if you are looking for an automatic solution to clean your floors. Although not perfect, it made a huge difference in the cleanliness of our floors!

Great product! Very fast delivery! Family is happy! We love our Robi!:)) Thank you so much!!!